The One Minute Apology
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The One Minute Apology
Author: Blanchard, Kenneth
Brand: HarperCollins
Color: Blue
Edition: Revised ed.
Binding: paperback
Number Of Pages: 128
Release Date: 29-07-2011
model number: 9780007160068
Part Number: 9780007160068
Details: The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.
EAN: 9780007160068
Package Dimensions: 7.6 x 4.9 x 0.5 inches
Languages: English
