Employees First, Customers Second: Turning Conventional Management Upside Down

Author: Nayar, Vineet

Brand: Harvard Business Review Press

Color: White

Edition: Edition

Features:

• Physical Condition: No Defects

Binding: hardcover

Number Of Pages: 208

Release Date: 08-06-2010

Part Number: 28148252

Details: One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.

EAN: 9781422139066

Package Dimensions: 8.6 x 5.8 x 0.9 inches

Languages: English