Total Quality Management
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Book Details
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Author: Hubert K. Rampersad
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Binding: Hardcover
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ISBN: 9788181281166
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Release Date: 01-12-2004
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Package Dimensions: 5.5 x 3.9 x 2.4 inches
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Languages: English
About the Book
Total Quality Management (TQM) is a comprehensive journey towards continuous improvement, providing readers with the tools necessary to reassess and refine their work and organizational practices. In this insightful book, Hubert K. Rampersad demonstrates how the effective application of TQM can enhance daily workload management, improve product quality, control costs, and foster customer loyalty—ultimately giving organizations a competitive edge in today's dynamic business environment.
Rampersad emphasizes that TQM is not just a framework for organizational excellence but also a personal journey of growth and self-improvement. His approach integrates problem-solving tools and guides readers through the process of applying quality improvements across all aspects of their work. The book's modular, practical, and integral design makes it especially valuable to busy managers and professionals who are looking to implement TQM without overwhelming their schedules.
The content is clearly and concisely described, with a wealth of real-world examples that illustrate the practical application of TQM concepts. The book serves as an excellent resource for managers and business leaders aiming to foster a culture of continuous improvement, delivering significant results in both organizational performance and individual development.
This comprehensive, actionable guide will help you unlock the potential for quality improvement in your organization, ensuring that you stay ahead in an increasingly competitive business world.