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How to Resolve Conflict in Organizations: The Power of People Models and Procedure

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Book Details
Book Name: Conflict in Organizational Groups / Conflict in Organizational Groups
Format: Paperback
Language: English
ISBN-13: 9780815383338
Writer: Annamaria Garden
Book Edition: 1
Publisher: Taylor & Francis Ltd
Pages: 166
Size: 9.2 x 6.1 x 0.3 inches
Binding: Paperback
Subject/Category: Organizational Behavior / Conflict Resolution

This comprehensive guide uses People Models to understand and resolve conflicts across multiple organizational levels. Beginning with inter-organizational conflicts such as those seen in mergers and acquisitions, the book emphasizes the relational aspect over economic rationale. It introduces a People Model framework that classifies relationship types and applies it to structural and team conflicts, utilizing the MBTI and the Schutz model respectively. Further chapters delve into interpersonal conflict via Gestalt psychology, inner conflict using Carl Jung’s theories, and life conflict examining personal life choices. The book concludes with real-world applications of these models through the analysis of figures like Donald Trump and Tony Blair. A unique People Procedure is provided throughout, offering a structured approach to diagnosing and resolving conflict compared to traditional business procedures.