Managing Airports
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Managing Airports
Book Details
• Author: Graham
• Edition: Fourth
• Binding: Paperback
• Number of Pages: 344
• Release Date: 27-09-2013
• ISBN-13: 9780367475086
• Languages: English
Details:
Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. It approaches management topics from a strategic and commercial perspective, focusing on running a successful airport. This fourth edition has been fully revised and updated, featuring:
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New content on coping with an increasingly volatile and uncertain operating environment, social media, trends in technology, the evolving airport-airline relationship, responding to sustainability pressures, and new security policies.
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A new chapter on service quality and the passenger experience, reflecting the need for airports to offer a wide range of quality services to remain competitive.
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Updated international case studies on emerging economies like China, India, and Brazil.
The book is ideal for students, lecturers, researchers, and practitioners in the air transport industry
